Articles | Customer Experience

DTS Wellington Deliveries

Wednesday, 7 August 2019
By Kerry Lockyer

The Wellington Delivered To Site (DTS) service commenced on schedule on Monday 6 May. The service started well, and customer feedback has been positive.

Holmes Wellington, a PlaceMakers Evan’s Bay customer, used the service in the first week for their Adelaide Rd job located near Athletic Park. Ray Toland, the Site Manager for Holmes Wellington, commented: " Yes, we were very happy with this new service and as the Site Manager not having to source my own staff for the day to carry GIB® plasterboard definitely takes the pressure off. We will definitely be continuing to use this service option. Thanks".

Aside from the benefits in site  productivity achieved by having Winstone Wallboards dedicated teams deliver the board, other benefits of the service that have been observed include:

  • No pallets left on site, reducing site clutter.

  • Environmentally friendly. No unsightly plastic wrapping left on site as the board is unloaded into a covered space and is tarped instead of shrink wrapped. Given the wind in Wellington, this wrapping can end up in waterways and the ocean.

  • General ease of being able to deal with Winstone Wallboards dedicated professional site delivery team.

  • Professionalism of the site inspection process, and helpfulness in providing guidance on getting the site ready to accept GIB® plasterboard deliveries.

The Wellington team are demonstrating high levels of commitment to make this service successful and are looking forward to further supporting customers through the Delivered To Site service.

For further information visit gib.co.nz/ordering-and-delivery or call the GIB® Helpline on 0800 100 442.